Terms of service

Frequently asked questions

Custom and personalized orders

Portraits (people)

A5 (6x8 in) - one person - 75 EUR
two persons - 95 EUR
three persons - 125 EUR
four persons - 145

A4 (8x11 in) - one person - 105 EUR
two persons - 145 EUR
three persons - 165 EUR
four persons - 185

A3 (11x16 in) - one person - 145 EUR
two persons - 175 EUR
three persons - 215 EUR
four persons - 250

A2 (16x22 in) - one person - 195 EUR
two persons - 245 EUR
three persons - 320 EUR
four persons - 370

70x100 cm (27x39 in) - one person 260 Eur

Two persons - 300 Eur


Pet portraits and animal paintings from photos

A5 (6x8 in) - 75 EUR

A4 (8x11 in) - 105 EUR

A3 (11x16 in) - 145 EUR

A2 (16x22 in) - 195 EUR

A1 (22x32 in) - 280 EUR

Rules of my shop. Please read before making a purchase

If you are unhappy with your purchase - please write to me and we will solve the problem.
Please carefully read all descriptions and rules before you make a purchase.
Return of goods is possible only if there is a defect or damage and in case you:
- have been contacted me within 14 days after receiving the order.
- have been sent within 21 days from the receipt (at the expense of the buyer)

Refunds, exchanges, cancellation

When returning the goods, the money for shipping is not returned under any circumstances.
All shipping costs always on the buyer. The seller is not responsible for the passing of custom control. All the taxes, duties, and fees of the destination country are on the buyer expense.
1. In case of cancellation or return for any reason except our fault, we return only 80% due to nonrefundable commissions.
2. Refund will be made only after we get our item back
3. No refunds for custom orders.
4. No refunds for items from section Sale.
5. No refunds after 45 days from purchase moment.
6. No refunds for unclaimed packages.
These packages can be sent to the buyer again. Shipping costs, in this case, are on the client.

I have no PayPal account. Can I pay with credit card?

Credit card payments are processed through PayPal, however no PayPal account is required. To pay by credit card, please follow the steps below:
1. Click "Pay with PayPal" at the end of the checkout process.
2. Now you are at PayPal. Click "Continue" to pay with a credit card if you don't have a PayPal account.
3. Enter your credit card and personal info. Click "Review Order and Continue."
4. Review your order. If everything is correct, Click "Pay (dollar amount) Now."

When will I receive my order?

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Usually, we ship by airmail with tracking number, if you need faster delivery - contact me.
It usually takes:

North America: 3-5 weeks
Europe: 2-3 weeks
Australia, New Zealand and Oceania: 3-5 weeks
Asia Pacific: 3-5 weeks
Latin America and the Caribbean: 3-5 weeks
North Africa and the Middle East: 3-5 weeks
Sub-Saharan Africa: 3-5 weeks

I'll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Please note that during holidays and sales seasons, delivery times may be longer due to mail load.

Other

Please note, real colors may differ from what you see on your screen.
I declare the full price when completing the declaration and I am not responsible for any tax charges in any country. All I can do is to send the parcel as a gift. I do not take responsibility for additional expenses.
I send only to the addresses specified in your profile.